Practical tools for BigCommerce

Get the alerts and tools BigCommerce leaves you checking for manually.

SiteSuite brings high-value operational tools into one modular app—starting with Store Log error notifications, new customer notifications, and a hands-on invoice editor. Add the pieces your store needs, customize how they work, and expand your setup as your operation grows.

Store Log error alertsNew customer alertsInvoice editingModular by design
Core features merchants can use today

Three useful gaps, handled in one app.

SiteSuite starts with practical jobs that are easy to overlook, tedious to check manually, or awkward to manage through native BigCommerce screens.

01

Store Log error notifications

Technical warnings and errors matter most when you know about them quickly. SiteSuite checks for new Store Log issues and brings them into your notification workspace instead of leaving them buried in an admin log.

  • Warnings and errors surfaced as SiteSuite notifications
  • Choose in-app, email, or digest delivery
  • Keep the notification in your 90-day history
  • Enable the rule only when you want it
02

New customer notifications

Customer registrations can be valuable signals for sales, service, wholesale, and account review. SiteSuite lets you route that event to the right people without adding another manual check.

  • Notify when a new customer registers
  • Choose recipients and delivery method
  • Keep an in-app record even when email is not used
  • Manage the rule alongside your other store alerts
03

Invoice editor

Printable invoice customization should not require a scattered file-editing workflow. SiteSuite gives you a dedicated editor for your current BigCommerce invoice template.

  • Load the existing merchant or customer invoice
  • Edit HTML with a live preview
  • Save a draft or download your work
  • Upload the finished invoice back to BigCommerce
More than three tools

Start with the features you came for. Build out the rest when it helps.

SiteSuite is modular on purpose. The same app can stay lean for a smaller merchant or become a broader operations workspace as more people, orders, and responsibilities are added.

Custom dashboards

Drag, resize, organize, and save widgets so the dashboard reflects what your team actually watches.

More notification rules

Orders, order status, order messages, inventory changes, refunds, gift certificates, platform incidents, and more can be enabled individually.

90-day notification history

Review what happened, filter by type, and keep useful operational context in one notification workspace.

Support with context

Use SiteSuite's support workspace when you need help, with optional diagnostic context that can make troubleshooting faster.

Small and growing stores

Use only what earns its place.

Enable a few high-value notifications, keep a compact dashboard, and use the invoice editor when needed. There is no need to configure every part of SiteSuite just because it is available.

Larger operations

Add structure without adding more disconnected apps.

Expand notification coverage, build denser dashboards, organize sections, increase email capacity, and give more of the team a shared operational view.

How SiteSuite works

Install it once. Configure it around your store.

Install

Authorize SiteSuite through BigCommerce and open it from your control panel.

Turn on what matters

Choose the notification rules, recipients, dashboard widgets, and tools your team actually wants.

Work from one place

Review alerts, history, dashboard information, and focused utilities without building a patchwork of separate workflows.

Expand when useful

Add more rules, dashboard structure, or email capacity as your store grows and your needs change.

Start with the tool you need most.

Store Log error alerts, new customer notifications, invoice editing, customizable dashboards, and more are available from the same modular SiteSuite app.

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